🌐 kobka.co · Connecting Thai trade from Isan to global markets · Contact us
How to Order

From Inquiry to Delivery in 6 Steps

A transparent, auditable process at every stage

πŸ‘‹ For B2B customers: We focus on bulk orders (LCL/FCL) for wholesale buyers, resellers, and marketplace operators. Minimum order quantity 50 pieces / SKU.
01

Inquiry

Send us your requirements via:

Specify the product, quantity, destination country, and deadline.

02

Quotation

Our team replies within 24 hours with:

  • Unit price & total price
  • Lead time at each stage
  • Payment terms
  • Free sample (when appropriate)
03

Confirm + PO

Confirm the order β†’ we issue a Proforma Invoice (PI):

  • Complete item list
  • Payment terms
  • Delivery terms
04

Payment

We accept:

  • Credit Card (Visa/Mastercard/JCB/AMEX/UnionPay)
  • T/T (Wire Transfer)
  • L/C (Letter of Credit)
  • Alipay / WeChat Pay (China)

Standard terms: 30% deposit + 70% before shipment.

05

Production + QC

After deposit is received:

  • We confirm with the supplier
  • Three-stage QC inspection
  • QC Report & photos sent to you
  • Approval before shipment
06

Shipping + Tracking

After balance payment:

  • Customs clearance
  • Full export documents (Invoice/Packing/CO/B-L)
  • Tracking number sent by email
  • Followed all the way to destination
6 steps

⏱️ Standard Timeline

1
Inquiry β†’ Quotation
24 hours
β†’
2
Confirm β†’ Production
1–2 weeks
β†’
3
Production
2–6 weeks
β†’
4
Shipping (Sea)
2–4 weeks
β†’
5
Shipping (Air)
3–7 days

Ready to start?

Send us your first inquiry β€” our team responds within 24 hours.

Request a Quote Contact via Line / WeChat