🌐 kobka.co · Connecting Thai trade from Isan to global markets · Contact us
Common Questions

Frequently Asked Questions

Answers to common questions about ordering, payment, shipping, and our trading process.

Who is Kobka? What does the business do?
Kobka Co., Ltd. is a Thai-registered company doing B2B Trading + Warehouse + Import/Export β€” sourcing quality Thai products and exporting to customers in China, USA, Japan, and across Asia. Our 4-rai warehouse is located in Kham Thale So, Nakhon Ratchasima.
What is the minimum order quantity (MOQ)?
Our minimum is 50 pieces / SKU for general goods. Some categories (food, cosmetics) may have higher MOQs because they must come from licensed factories β€” please contact us for product-specific quotes.
Which countries do you ship to?
Primary markets: πŸ‡¨πŸ‡³ China Β· πŸ‡ΊπŸ‡Έ USA Β· πŸ‡―πŸ‡΅ Japan
Secondary markets: πŸ‡»πŸ‡³ Vietnam Β· πŸ‡°πŸ‡­ Cambodia Β· πŸ‡±πŸ‡¦ Laos Β· πŸ‡ΈπŸ‡¦ Saudi Arabia Β· πŸ‡¦πŸ‡ͺ UAE Β· πŸ‡°πŸ‡· Korea Β· πŸ‡²πŸ‡Ύ Malaysia Β· πŸ‡ΈπŸ‡¬ Singapore
What payment methods do you accept?
Credit Card (Visa/Mastercard/JCB/AMEX/UnionPay β€” 3D Secure 2)
T/T Wire Transfer (Bank to Bank)
L/C (Letter of Credit, for large orders)
Alipay / WeChat Pay (for China customers)
Standard terms: 30% deposit + 70% before shipment.
How fast is your lead time?
Inquiry β†’ Quote: 24 hours
Production: 2–6 weeks (depends on product)
Sea shipping: 2–4 weeks
Air shipping: 3–7 days
Can I visit the warehouse?
Yes β€” we welcome interested buyers. Please book 3–5 days ahead via the Contact form or Line OA.
What certifications do you have?
DBD-registered βœ“ Β· VAT (Phor Phor 20) βœ“ Β· Paperless Export (Thai Customs) ⏳ Β· ISO 9001 (in preparation, Q4 2026)
Which products do you NOT trade?
Rice Β· Cane sugar Β· Raw rubber Β· Gold Β· Buddha statues Β· Weapons Β· Cannabis/CBD Β· Pharmaceuticals/Supplements Β· Tobacco/E-cigarettes Β· Branded goods without authorization.
Do you offer Custom Sourcing?
Yes! We provide Custom Sourcing β€” send us your requirements (photos, specs, quantity, target price) and our team will source within 5–7 business days.
Do you offer Private Label / OEM?
Yes. Most products require MOQ 500–1,000 pcs / SKU plus a packaging-design fee. Please contact us for product-specific quotes.
Is it safe to do business with you?
Thai-registered company Β· We own our warehouse Β· Proper tax-invoice issuance Β· International Payment Gateway providers (PCI-DSS Level 1, 3D Secure 2) Β· Complete export documentation, all transactions auditable.
Can I order small quantities (less than MOQ)?
We focus on B2B bulk. For smaller orders, we recommend our marketplace presence on Tmall Global / Amazon (launching Q3 2026).